As proof of its seriousness and professionalism, DimasTech SNC offers its customers a service wide and designed for all needs:
- Support and installation: each customer is free to entrust the assembly of components at a DimasTech Systems SNC technician or to make its own mounting the cooling system. Require the assistance of a technician is recommended for users with little experience, to ensure an optimal product installation on working.
- Online Support for all: You can use the service through the contact form or through the contact in Skype o Msn.
- Online Support for Registered Customers: Customers who signed up can take advantage of direct line's internal website through which you can communicate with a DimasTech SNC expert, for the resolution of any problems or for advice on the installation.
- After-sales service:if the product once delivered, assembled and installed does not performa as laid down, DimasTech SNC will initiate the procedure of return (RMA: Return Merchandise Authorization) and will carry out an investigation to see if the product is damaged or if there are other problems.
- Technical Assistance on DimasTech official forum: customers who need help to assemble DimasTech systems and those who need advice in choosing the appropriate component for their cooling system can sign up at this forum forum.nexthardware.com/dimastech-supporto-tecnico-ufficiale/ and open TOPICS for ask for help: a DimasTech technician or an experienced user will reply as soon as possible.